- Last Updated: Thursday, 20 June 2019 20:25
Information we collect
We may collect personally identifiable information from you when you voluntarily submit information to us, such as when you purchase items from us or register with our website.
You may register with our website by creating an account. To register, we require you to submit your name, email address and to create a password. You are responsible for any activity that occurs on your account.
If you choose to place an order through our website, we require certain personally identifiable information from you, including but not limited to your name, shipping and billing address and payment information.
Our website collects device-specific information, including but not limited to: your hardware model, operating system, browser type, IP address, access times and pages you visit within the website. The information that is collected is used to maintain the quality operations of our website and company, and to provide statistical data regarding the use of our website.
Use of Personal Information
Troy Fain Insurance, Inc. uses your personal information for the notary application process, order fulfillment, billing and shipping purposes. We will never share this information with other organizations for commercial purposes. If we experience issues processing your order, we will use this information to contact you via phone, mail or email. We may also use the information we collect from you to notify you of any law changes, new products, services available from our company and/or about the renewal of your notary commission.
Troy Fain Insurance, Inc. does not sell, rent or lease any information to third parties. We occasionally use third-party companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, processing transactions, or performing statistical analysis of our services. We only provide those companies with the information necessary to provide those services. Third-parties are strictly prohibited from using your personally identifiable information for any other purpose.
Troy Fain Insurance, Inc. does not disclose any personally identifiable information, except as permitted by law to government authorities or third parties in which there is a legal request, subpoena, or other procedure that requires the disclosure of your information. In the event of debt collection, fraud, or protecting our rights or property, Troy Fain Insurance, Inc. may also use or disclose your information as permitted by law.
Under the circumstances of a change in corporate leadership in regards to a sale or merger, Troy Fain Insurance, Inc. reserves the right to transfer your personal information to the new participant in control.
Security of Personal Information
Troy Fain Insurance, Inc. takes reasonable precautions to protect your personal information. We have a variety of security measures in place at our facility and on our website to help protect against the loss, misuse or alteration of information that we have collected from you. Access of your personally identifiable information is restricted only to employees using the information to fulfill your order. We always use industry standard encryption technologies when transferring and receiving customer data through our website. However, no internet transmission is ever fully secure or error free.
There are some things to help protect the security of your information. For instance, you should never share your username and password as this is used to access your information online. Also, remember to sign out of your account when you finish so other people using the same computer won’t have access to your information.
Third Party Websites
Although you may find links to third party websites, they are provided as a convenience to you. If you use these links, you will leave www.TroyFainInsurance.com. Troy Fain Insurance, Inc. has not reviewed all third party websites, does not control and is not responsible for any of these websites or their content. Troy Fain Insurance, Inc. does not endorse or make any representations about such websites, or any information or materials found there, or any results that may be obtained from using them.
Use of Beacons
Our HTML-formatted emails may contain a web beacon, which are also known as pixel tags or clear GIFs. Web beacons are small pieces of code that informs us whether our emails have been opened and if a link has been used to visit our website. We may use this information to determine which of our emails are more interesting to users. Web beacons are not used to access personally identifiable information and will be deleted when you delete the email.
As part of registering with our website or ordering with us, you may receive emails informing you of law changes, new products or services available from our company. You can manage your email preference by clicking “unsubscribe” on any email communication we send you.
California Privacy Rights
Under California’s law, California residents who provide personal information with us are entitled to request and obtain from us, once per calendar year, a summary of the information we shared, if any, with third parties for their direct marketing purposes. If applicable, this information would include the categories of personal information disclosed during the prior calendar year, the names and addresses of third parties with which we shared personal information during the prior calendar year and descriptions of the likely types of marketing the third parties would send.
COPPA (Children Online Privacy Protection Act)
The content on www.troyfaininsurance.com is not directed to or intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If you are under thirteen, please do not provide any personally identifiable information through our website.
Our website is operated and hosted in the United States. Please note that any information we collect as a result of you visiting and using our website will be transferred to and processed in the United States and is subject to United States’ law which may not be equivalent to the laws in your country of residence. By using our website, you consent to these terms.
Changes to this Policy
Troy Fain Insurance, Inc.
5524 Apalachee Parkway
Tallahassee, FL 32311